Website of the UK government

Information on housing associations

There are two routes you can take to be considered for a housing association property. You can apply directly to the relevant housing association or to your local council which may then 'nominate' you for a property. In both cases, you will have to join a waiting list, which, depending on where you live, may be very long. Some housing associations will not consider you unless you meet certain criteria, for example, your age or income may not suit their nomination procedure to offer you housing.

You can also contact housing associations directly to find out  their policies regarding how they let their housing. Check details of housing associations by looking at the Housing Corporation's Public Register of Social Landlords on the Corporation's website. 

The following link will let you enter details of where you live and then take you to your local authority website where you can find out more.

• Find out about Housing Association homes Opens new window
• Housing Corporation Opens new window

What to do if you are unhappy with the housing association decision

All housing associations have an appropriate formal complaints procedure. If you are not happy with the decision or the way your application was treated, you should consider contacting the housing association's complaints officer to make a formal complaint.   

If, having completed this process, you are not happy with the outcome, your next course of action would be to refer your complaint to the Independent Housing Ombudsman.

• The Register of Social Landlords Opens new window
• Housing Ombudsman Service Opens new window