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Thursday, 4 December 2008

Directgov on your mobile

Directgov is available on every internet-enabled mobile phone. If you’re on the move or you don’t have access to a computer, you can use your phone to get the latest travel information, find your nearest doctor, learn about help with childcare costs and much more.

How to get it

To access the service, simply text MOBILE to 83377 (standard rates apply). You will then receive a text message with a link. Click on the link to view Directgov Mobile.

Or, enter www.direct.gov.uk/mobile into your phone's internet browser.

To make it easier to return to Directgov Mobile, select your phone’s 'Bookmark', 'Add bookmark' or 'Favourites' option. Please note this will vary according to the type of phone you have, so check your phone’s user manual for help.

Text us

For even easier access to Directgov mobile, you can simply send a text with the name of the service you want to 83377.

Directgov will then send a text message back to you containing a link. All you need to do is open the link and it will take you to the appropriate page on Directgov mobile.

Text one of the following keywords to 83377

  • Text 'TRAVEL' to check for delays on public transport and roads or search for scheduled train departure and arrival times
  • Text 'BLUE' to find Blue Badge parking, public toilets and petrol stations for disabled people
  • Text 'LICENCE' to order a driving licence application form to be sent to your address
  • Text 'ONLINE' to search for your nearest UK online centre for cheap or low cost access to computers and the internet
  • Text 'PASSPORT' to find your local Check and Send offices, interview offices and regional offices

All you pay is the price of a normal text message - messages you receive from Directgov are free.

Journey planner

Check Directgov Mobile before you set off for the latest travel and transport information. As well as travel alerts for public transport and roads around the UK, you can search for scheduled train departure and arrival times.

Blue Badge services

Enter a location to find the nearest Blue Badge parking bays, public toilets and petrol stations along with maps to help you find your way.

Local search

Search for a range of local services. You can find local legal advice, contact details for your council, regional passport offices, interview offices and Post Offices offering the passport Check and Send service as well as UK online centres.

Local health services on your mobile

You can also search for local NHS services including your nearest doctors, dentists, opticians and pharmacies, or send a text message to get a list of local health facilities sent direct to your mobile.

Quick guides

Browse the ‘Information’ section to find quick guides to money, homes and property, learning, travel, passports and legal help.

Forms and leaflets

Order driving licence application forms and comprehensive legal help guides to be sent directly to you, free, by post.

Public announcements

Check Directgov’s ‘Public announcements’ section for terror alerts, government announcements and emergency advice.

The cost

As with the website, Directgov does not charge you to use any of its mobile services. However, your mobile network operator may charge you to access the internet on your phone. Costs will vary depending on your phone contract so check with your operator to find out about tariffs.

Connecting to Directgov Mobile through portals

T Mobile

You can reach Directgov using the ‘web ‘n’ walk’ service. Click on the ‘See all our links’ tab and then find Directgov under 'Social and Chat'.

Vodafone

Go to the Vodafone Live homepage, choose the ‘Personal finance’ section and Directgov is under ‘Money matters’.

O2  i-mode

If you have an O2 i-mode phone, press the 'i' button on your handset and select the i–menu. Go to the 'Information & Directories' section and you’ll see Directgov in the list of sites.

O2 Active

If you are an O2 Active user, access Directgov via the ‘Info and Travel’ section.

3

For ‘3’ customers, go to the ‘3’ homepage, then select ‘Top sites’ followed by ‘More top sites’.

Orange

Go to the Orange World portal and choose 'Internet' from the browser menu. Scroll down to find Directgov.

Award-winning service

Good Communications Award for Mobile Technology 2007

Directgov Mobile won the prestigious Good Communications Award for Mobile Technology 2007. New Directgov services are being added all the time so keep an eye out for the latest developments.

Additional links

Access keys